All pillows are Made-To-Order. Our current lead time is approximately 1-3 weeks. In the rare event that there is a delay receiving the fabric from the manufacturer, we will be in contact with you on how you would like to proceed. We can't wait to craft your creations!!
We know you are excited - we are excited FOR you!! Our already speedy 1-3 week lead time will go by quickly - you'll be surprised!! However, if you really cannot wait and would like your order moved to the front of the line or you would like your order RUSHED in any way - please let us know as soon as possible. We will charge your payment method an additional $700 RUSH FEE to cover any additional fees we incur to rush your fabric from the manufacturer/rush ship your shipment to you once your order is complete.
Yes, please email us which fabric you would like to order and how many yards you need for your project. We will check on its availability and get back to you with a price/or any additional information. Then we'll set up a special order for you on our end (as we haven't added the ability to order cut yardage as a website option just yet).
Yes, in fact, we REALLY encourage you to do so. Even with the BEST technology, colors can look different on the screen than they do in person and in different lighting/settings. If you have ANY doubts AT ALL order a swatch!! Our pillows are 100% Made-To-Order (we are a purely custom company offering purely custom products) therefore we do not allow returns for ANY reason. So, please, to absolutely ensure your long-term pillow enjoyment, order swatches. As a Vision Club Member you will have Swatch Perks! Sign up and take advantage of them!! Order a Swatch
We are always happy to help!! Book a Design Consultation with one of our designers! You can also earn free Design Consultations when you become a member of our esteemed Vision Club!
Our Style Guides were designed for just this reason - so feel free to take advantage of them. And, if you still need a little help, you can always give us a call or you can Book a Design Consultation with one of our designers. You can also earn free Design Consultations when you become a member of our esteemed Vision Club!
Usually! If this becomes a regular request we will add them to our individual product offerings. For now, email us regarding the sizes and quantities you would like to order and we will get back to you shortly!
We sure do!! Check it out! - Trade Program Perks!
We sure do!! Check it out! - Wholesale Program Perks!
Please read our Return Policy.
Please read our Cancellation Policy.
We do! We offer coveted and rare hand embroidery by our master artisans!! Email us your request and we will send you a quote for the hand embroidery work - then you can let us know your decision and we'll go from there!